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Basware

Case Studies

Find out more about our customers with featured case studies

  • Softcat

    Softcat were asked to register with Procserve (now Basware) by the Crown Prosecution Service back in 2011. Although having a strong customer base in local government and higher education, Softcat saw the benefits of being a Supplier on the Procserve Commerce Network (now Basware Commerce Network) and realised what the partnership could bring their company. With the breadth of engagement, not only across central and local government but also key customers in the private sector, it was realised that such a partnership would bring opportunities to trade with many other sectors

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  • The Independent Training Purchasing Consortium

    During the recent recession many companies as well as ITPC felt that they needed to look at their Unique Selling Point (USP) and what it is that they really do well. ITPC felt that it was quite clear that were and still are experts in resourcing training courses, no matter what type of training it was or its location in the UK.

    People were losing their jobs due to the recession and there was a big increase in unemployment. As a company we made a decision to solely focus on individuals who needed to skill up and get back in to work so we contacted the Department of Works & Pensions who informed us of Procserve (now Basware).

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  • Angel Chambers

    Angel Chambers were initially introduced to the Procserve Commerce Network (now Basware Commerce Network) by the Crown Prosecution Service (CPS). This involved all local Barristers Chambers implementing Procserve (now Basware) eInvoicing in order to improve the time taken for processing and paying fees. Prior to this Angel Chambers would generally invoice their clients and await payment, which could take anything from 1 day to 30 days and in some circumstances even longer before the invoice was approved, processed and payment received. This was not only time consuming but unpredictable payment times often caused cash flow uncertainty.

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  • Keith Cook Training Ltd

    Procserve (now Basware) worked with the Department for Work and Pensions (DWP) to deliver an innovative solution for the ”Low Value Procurement” (LVP) initiative, whose aim is to reduce the time taken to deliver training and give jobseekers a better chance of securing employment and ceasing benefits. By using the Procserve (now Basware) solution, DWP officials no longer need to manually source and arrange ‘top-up’ training for jobseekers for a known job opportunity. Instead training can now be sourced instantly from pre-registered suppliers who quote electronically to provide training services.

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  • KISS Driving School

    Procserve (now Basware) worked with the Department for Work and Pensions (DWP) to deliver the innovative solution for the “Low Value Procurement” (LVP) initiative, which strived to reduce the time taken to deliver training and give jobseekers a better chance of securing employment and ceasing benefits. By using the Procserve (now Basware) solution, DWP officials no longer needed to manually source and arrange ‘top-up’ training for jobseekers for a known job opportunity. Instead this could now be sourced instantly from preregistered suppliers who quote electronically to provide training services.

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  • The Consortium

    The Consortium, one of the largest suppliers of education resources in the UK, is now integrated with the Procserve Commerce Network (now Basware Commerce Network). Integrating with Procserve (now Basware) provides a faster, seamless ordering process for The Consortium and their customers who include schools on the OPEN and xchangewales eTrading for Schools’ eMarketplaces as well as the wider xchangewales community and other Zanzibar eMarketplace communities provided by Procserve (now Basware).

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  • Computacenter

    Whilst many customers access Connect directly to procure IT supplies, track orders, access invoices and so on,there are also a large number of organisations that require integration to their internal systems in order to transact. As each system is different, it can be time consuming froma development perspective for both customer and supplier to meet the variety and volume of individual integration requests. This is where the Procserve Commerce Network (now Basware Commerce Network) comes in as Tom Baldwin,eCommerce Consultant for Computacenter explains, “The Procserve marketplace allows Computacenter to quickly integrate and allow customers to view catalogues and place orders.”

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  • University of the Arts

    The University of the Arts London (UAL) was founded with creativity at its core. Nurturing the artistic talent of 18,738 students spread across six colleges, the organisation has established itself as one of the UK’s leading artistic institution for instruction in arts, media and fashion. The university applies its creative ethos to everything it does in order to create an inspiring learning environment for students that allows them to reach their full potential.

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  • Department for Work and Pensions

    Since 2006, Procserve (now Basware) has worked with Department for Work and Pensions (DWP) and developed a deep understanding of the Department’a business objectives and priorties. Following delivery of DWP’s Finance Transformation Programme in 2007, Procserve’s eMarketplace was integrated with Oracle’s ERP solution as a key part of the Department’s eProcurement platform.

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  • NHS Wales

    NHS Wales has been at the forefront of efforts to improve the efficiency of back office operations and, in doing so, release resources for patient care. Since 2006 it has operated a shared service centre providing finance support to all 10 Local Health Trusts/ Boards in Wales using an Oracle ERP system. More recently it has joined the xchangewales e-trading programme, supported by Procserve (now Basware), to help Trusts/ Boards secure further substantial efficiencies in their ordering and invoicing process.

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  • National Police Procurement Hub

    In May 2010 the Association of Chief Police Officers Procurement Portfolio Group and National Policing Improvement Agency signed off a new eBusiness strategy in response to a numberof reviews including:
    • The home office White paper- “Protecting the Public Supporting the Police to Succeed” (December 2009).
    • The “High Level Working Group Report on Police Value for Money” report (January 2010).
    • The HM Treasury Operational Efficiency Review (April 2009).
    • The HMIC Getting Together Report.
    • HM Treasury - Putting the Frontline First: smarter government (December 2009).
    • The Roots Review.

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  • Group Gwalia

    Welsh Housing Association, Grŵp Gwalia was the first Welsh Public Sector organisation to go live with the Welsh Assembly Government’s sponsored eTrading solution: xchangewales. xchangewales is a ground breaking programme that allows all public sector organisations in Wales to source, tender, evaluate, order and pay for goods and services at a click of a button. The electronic tools and web based services help to improve efficiency, increase productivity and lower the cost of doing business.

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  • Communities and Local Government (Communities)

    The Zanzibar solution, delivered by Procserve (now Basware), was chosen by the Department for Communities and Local Government (Communities) to support their drive towards improving their procurement processes. Zanzibar has been successfully and seamlessly integrated into their existing SAP purchase-to-pay system.

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  • Borough of Poole

    Local councils have always faced a balancing act between providing good quality public services while operating within financial constraints. But in recent years, the need to achieve more with less has become more urgent than ever. One area where efficiencies are being successfully introduced without affecting frontline services is procurement.

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