Here’s what our customers have to say about us

  • Mike Melville

    xchangewales Programme Manager, Welsh Government

    With 28 Welsh organisations and 640 schools live on the eMarketplace in Wales, representing a total spend of £3bn, Local authorities, Education, NHS, Social Housing and Police have all benefited from over £85m in savings from the programme to date.

  • Jeff Jennings

    Director, Water for You

    The Procserve Commerce Network has certainly enabled us to get paid quicker and I like the fact that using less paper is contributing to all our efforts to become greener.

  • Simon Lydiard

    Head of Corporate Procurement, Department for Transport

    Our prime objective in appointing Procserve is to increase the use of eProcurement across the Department for Transport family and help save money. We also want to encourage suppliers to use electronic invoicing which will ensure that we can meet our prompt payment commitments, particularly to SMEs.

    Realising savings, through an effective, modern approach to procurement, is of paramount importance for everyone in government. We were persuaded to use Procserve because of the flexibility of its system, and also the role of the company in supporting wider government procurement initiatives. This made them the obvious choice for our department.

  • Paul Clayton

    Head of Business Development, Procserve

    eSecure responds to two of the most crucial IT considerations in the public and private sectors, namely security and cost-efficiency. Historically, costs for secure systems integration have been prohibitive, so by being able to offer a scalable solution that allows information exchange at the highest security levels, we are set to shake up the market and make it easier for smaller companies to compete in both the public and private sector.

  • Stephen Cooney

    Director, BDO LLP

    BDO’s report (on the Procserve Commerce Network) and benefits calculator illustrate that significant savings can be made in public and private sector organisations, specifically where there is a large amount of high volume / low value spend served by highly manual procurement and financial processes.

  • Richard Brooks

    General Manager, K International

    The Procserve Commerce Network has helped us to lower transaction costs, improve our service and provide our development teams more time to work on improving customer service.

  • Michael Lawrence

    Head of Corporate Propositions, Orange UK

    Orange is committed to making it easier for our customers to manage their accounts the way they want to. Businesses looking to get the benefits of eProcurement for their mobile communications don’t necessarily need to make major investment to do so. By understanding the benefits of consolidating existing systems rather than having multiple systems, customers will feel the benefits by saving both time and money.

  • David Thorpe

    Director of DWP’s Shared Services Centre, Department for Work and Pensions

    The Procserve Commerce Network makes using collaborative contracts even more seamless to our thousands of users. Effectively the PCN fully replicates their personal internet shopping experiences but with all of the protections you would expect to find in an organisation spending billions of pounds of public money a year on goods and services. Not only is it easy for our users but it means that we can get even better control on our goods and services spend in our drive to deliver ever greater value for the taxpayer’s pound. Collaboration is at the heart of what we do. This development will help DWP and others to meet the Operational Efficiency Review objectives for collaborative procurement.

  • Gordon Cranford

    Head of Procurement and Commercial Services, Crown Prosecution Service

    The Procserve Commerce Network is helping us automate the entire procurement process. By doing so, it will improve spend visibility, and allow us to reduce transaction costs and maverick spend within business units.

  • Verity Quinton

    National Account Manager, Office Angels

    The level of friendliness on the Procserve helpdesk is too rare of Helpdesk support these days.

  • David Smith

    Former Commercial Director, Department for Work and Pensions

    The Procserve Commerce Network is saving time of our staff members and it’s saving us money. It is making our procurement processes slicker and more efficient and it means that we can get real services for our front-line staff to help customers faster and more efficiently. There is no better way of doing things in Government.

  • Tracey Healey

    Director of Procurement & Business Management, Grŵp Gwalia

    The process has been fantastic. 35% of all our transactions are now going through the Procserve Commerce Network with 75% of these receiving an electronic invoice in return. This is quite simply an amazing achievement and we are well on the road to successful end-to-end eProcurement.

    Even taking a couple of steps out of the P2P process can yield significant savings in terms of time and cost. And of course, we all must now be thinking more of the impact on the environment when we print off reams of heavy documentation – previously if Gwalia stacked all their paper output on top of each other, the pile would be as high as the Eiffel Tower, translating to 324 metres high!

  • Pauline Millward

    Hulme eProcurement Manager, Buck & Hickman

    Your Webcasts are great, we deal with many web portals and none of them seem to engage with their suppliers as much as you guys, so top job!!

  • Deborah Griffiths

    School Administrator, Peterston School

    I found it [Procserve Commerce Network] very user friendly. It was just like using any of the online shopping sites like Argos. I just looked up the items that I wanted by entering the catalogue number or searching by key words.

  • Martin James

    Director of Finance, University of the Arts London

    The University is implementing the Procserve Commerce Network to support our value for money strategy, improve the value on the products we purchase and ensure our academic staff continue to have access to high quality products for the benefit of our students. Procserve’s Commerce Network will help us achieve these goals. We look forward to improving our purchasing processes and gaining greater control over the whole procurement process by being part of the Procserve Commerce Network.

  • Adam Richens

    Chief Financial Officer, Borough of Poole

    Improving efficiency is no longer a nice to have, it is mission critical and a key consideration for everything we do. Our vision was to use technology to transform the way everyone within the Council works and deliver real cost and time savings, and Procserve is a fundamental enabler to realising that.